Overview — What is Ledger® Live login?
Ledger® Live is the official companion for Ledger® hardware wallets. The Ledger® Live login isn't a password-based login to your crypto — it's the process of pairing the app (desktop or mobile) with your physical Ledger® device so you can view accounts and authorize transactions. The true recovery key for all accounts remains your recovery phrase.
Download & platform differences
Use the Ledger® Live Download page to pick the correct version for Ledger® Live Desktop (Windows, macOS, Linux) or the Ledger® Live App (iOS/Android). Desktop is required for firmware updates and advanced settings; mobile is convenient for daily checks and Bluetooth-enabled devices.
Common login problems and quick fixes
- Device not recognized: unlock device and open the relevant currency app on the device before opening Ledger® Live. Try a different USB cable, USB port, or enable OTG on Android.
- Permission or driver errors: on desktop, allow USB permissions when prompted and install the Ledger® driver or bridge if requested.
- Bluetooth pairing fails: toggle Bluetooth, restart both phone and Ledger® device, and remove previous pairings.
- App crashes/updates: reinstall Ledger® Live from official sources and keep device firmware current.
Account recovery & 2FA guidance
If you cannot access Ledger® Live, recover accounts using your 24-word recovery phrase on a new Ledger® device or supported wallet. Ledger® Live itself does not provide a universal 2FA tied to your recovery phrase; any 2FA on external services must be reset with those providers. Never type your recovery phrase into apps or websites.
When to contact Ledger® Help Center
Persistent connection errors, blocked firmware updates, or suspicious prompts are reasons to contact the official Ledger® Help Center. Share only non-sensitive diagnostic information and never disclose private keys or your recovery phrase.
Frequently asked questions
- How do I safely download Ledger® Live?
- Always download from the official Ledger® site or verified app stores and check digital signatures when provided.
- Why can't Ledger® Live find my device?
- Make sure the device is unlocked, open the correct coin app on-device, try another cable/port, and grant USB/Bluetooth permissions.
- Can I restore my wallet if Ledger® Live login fails?
- Yes — restore using your recovery phrase on a new Ledger® device or compatible wallet software.
- What if the Ledger® Live App is not working on my phone?
- Update the app, reboot your phone, reinstall if needed, and verify Bluetooth/OTG settings.
- Is there a Ledger® 2FA reset inside Ledger® Live?
- No. Ledger® Live doesn't manage external 2FA — reset methods must be used on the external service itself.